Cab Booking Mobile Application

Mobile Application On Cab Booking

Solution Description

The Cab Booking Mobile Application is a complete mobile app solution for managing car rental business. It is a solution designed specifically for medium and small car rentals.

Technology Ingredients

The solution uses the following technologies:

  • Android
  • IOS
  • JSON
  • PHP
  • MySql

Solution Offerings

The solution offers the following key features:
User side application capabilities:

  • Cab booking
    • Define ‘pick-up’ points
    • Select cab type
    • See all available cabs near defined ‘pick-up’ points
    • Select date and time of pick up
    • Book your ride
    • Get instant confirmation with driver details
    • Pay on completion of the ride
  • Pick up location is Auto detected through GPS. This can be modified by navigating on the map, tapping the address bar or selecting from favorites
  • Track statuses real-time by viewing the driver reach your pick-up location. You can also track your own journey while moving from one location to the other
  • Check booking history – completed rides / Advance booking instantly
  • Check user profile details on-the-go
  • Rate the Driver

Service provider side application capabilities:

  • User profile creation / modifications
  • Call support
  • Social media integration
  • ‘My e-wallet’ option (optional)
  • Book a ride for your friend (optional)

Driver side application capabilities:

  • Initiate the ride
  • Close the ride – after confirming the payments
  • Rate the user

Solution Benefits

The solution offers the following benefits:

  • Locates cab based on GPS locator
  • Ensures ease of use in Booking or cancelling cabs
  • Reduces waiting time
  • Provides Push notification facilities for booking or cancellation
  • Automatic calculation of cab fare
  • Provides facilities to Rate the driver and service
  • Optimizes route planning for the cab drivers by identifying the pickup spot and destination place early
  • Provides flexible payment method via credit card/wallet or cash

Fleet Management System (FMS)

Mobile Application On Fleet Management System (FMS)

Solution Description

The Complete real-time Fleet Management System (FMS) solution uses advanced GPS technology. Along with the popular Mobile Resource Management (MRM) it help users manage their vehicle assets, maximize productivity, reduce operational costs, track drivers and stay safe on the road while being able to provide enhanced customer service.

Technology Ingredients

The Solution comprises the following technology components:

  • Java
  • Socket programming
  • Struts
  • Spring
  • Hibernate
  • Ajax
  • Oracle 11g

Solution Offerings

The solution offers the following key features:

  • Web Based Real Time GPS Tracking (Live Track)
  • Geo Fencing
  • It provides the following details on the status of the vehicle:
    • Current speed
    • GPS status
    • Battery status
    • Ignition On/Off
    • AC On/Off
    • Speed alert
    • Geo fencing alert
    • Fuel alert
  • It generates reports on the following parameters:
    • Vehicle status including location, speed, battery status and so on
    • Vehicle ‘stop time’
    • Violation on speed limit
    • Summary report for a vehicle

Solution Benefits

The solution offers the following benefits:

  • Provides Improved asset utilization
  • Ensure effective route planning
  • Facilitates accurate prediction of arrival time
  • Maintains Vehicle and driver details
  • Addresses emergency requirements by tracking vehicles closest to the area
  • Helps to stay on top of vehicle maintenance and safety

Solution on Enterprise Technical Support Centre (ETSC) – partnered with LMC Software Solutions

Solution on Enterprise Technical Support Centre (ETSC) – partnered with LMC Software Solutions

Solution Description

While deploying and supporting critical business enterprise applications for a large IT enabled organization, most of the support tickets come from ‘non-functional’ requirements such as non-software issues, configuration and environmental issues, etc. The objective of this ETSC ™ solution is to improve the operational efficiency of the entire environment and to have a predictive outcome of environments that need to be managed (both in development and in the production instances) in a real time mode with the ability to track all types of changes. All changes to individual components are tracked in real time and are combined into an environment “view” where users are presented with a comprehensive status of all changes. It also facilitates production operations to successfully achieve its mandate of stability and 100 percent uptime, yet allowing for speedier software deployment. The essence of this application is to ensure glitch-less collaboration between the development and operation teams and help DevOps engineers to automatically execute administrative tasks and control processes on highly complex IT infrastructure.

Technology Ingredients

The solution leverages the following technologies in its design:

  • Java
  • EJB
  • JMS
  • MS-SQL
  • Bugzilla

Solution Offerings

The solution comprises the following features:

  • Automatic Application discovery and configuration model setup
    • Allows administrator to automatically discover and define an application configuration into a configuration model which is compared with the actual infrastructure, the servers, software components such as application server, database etc. to ensure that the environment is correctly installed, setup and configured as per the application design
    • Provides an automatic comparison of software versions, settings and properties
  • Application environment view and real time change control
    • Access the application environment graphically and in real time
    • Allows users to logon servers, launch and run their tools and conduct normal daily operations activity around the application infrastructure
    • Real time monitoring automatically tracks user actions as they logon to servers, launch tools etc.
    • Real time change control automatically tracks and assigns any changes made within the environment infrastructure by the associated user
  • Logged on user view, external and internal change history
    • Provides full visibility for everyone within any team to quickly and easily identify who has been working in the environment, what they did and what changes (if any) they made and why
    • This system will automatically track external changes made to the infrastructure by users outside the configured domain
  • Assists DevOps engineers to automate large-scale, complex, and mission critical IT infrastructure
    • Unifies infrastructure, application, and network performance management monitoring systems
    • Provides aggressive monitoring & control capabilities
    • Uses socket based communication for active management of remote systems across the world by starting/stopping services through a single graphical interface
    • Log based control to proactively reduce downtime
    • Support key DevOps best practices, including continuous delivery
    • Enables construction of complex change management and deployment strategies

Solution Benefits

The ETSC solution offers the following benefits:

  • Eliminates 20 – 25% of mistakes, miscommunications and misunderstanding around change that affect system downtime and also reduces ‘problem to resolution’ time between 40% – 50% when compared with today’s existing tools and processes
  • Improving up to 40% productivity of Tier 3+ development maintenance resources while reducing the impact on internal QA/ Testing quality by 20%

Mobile Application On Queue Management System (QMS)

Mobile Application On Queue Management System (QMS)

Solution Description

This is a complete queue management solution on mobile devices created for various service functions such as restaurants, doctor’s clinics, Banks and other similar small retail businesses. This enables users to book appointments from anywhere through the mobile app. Users are also informed of his/her wait status on a continuous basis, thus reducing his/her physical waiting time. This application serves as a link between the virtual and the physical environment empowering users to act more freely, reserve a time with a service provider and understand where to get the fastest service from. The application allows for a seamless and efficient user experience, while, providing the means for a service provider to offer a personalized experience and to communicate with users even before they arrive at the physical location. The merchant/service provider can self-install in minutes and manage a user in seconds.

Technology Ingredients

The Solution comprises the following technology components:

  • Android
  • IOS
  • Json
  • PHP
  • MySql

Solution Offerings

The solution comprises the following key features:
Users’ perspective:

  • Selection of specific service category (like Banks, doctors’ clinic, hair saloon, restaurant, etc.)
  • Registration with Mobile number and other personal details such as name, address, contact number, etc.
  • Avail details of the available services/provider – with ‘next available time/wait time’ displayed
  • Selection of services and display of probable queue position (auto-positions). It also provides users with the option of adding the service to his/her ‘favorite’ list
  • Displays users’ ‘favorite’ list – with all the services identified earlier
  • Receive a ‘Queue-token’ and a link ‘token’
  • Provides options to for Accepting / Rejecting the booking. On acceptance confirmation is received over SMS
  • Provides additional options to :
    • To leave the queue
    • To request change of position (only later positions) in the queue.
  • Provides an SMS facility to appraise the user on the current queue status
  • Provides facilities like search, messaging and promotions
  • Enables the maintenance of User profiles– along with photographs and positioning

Service Providers’ perspective:

  • The queue position is automatically updated as appointments take place. No physical queue in the premise and no need for any physical queue management
  • It enables providers to configure a limit on queue length (For example, 30 patients for a doctor)
  • Employee’s performance (For example: employees who have served the most number of users)

Reports / analytics:
The solution provides reports to providers on the following parameters –

  • The average time spent by a users in the queue before getting the required service
  • Number of users leaving the queue because of ‘long wait’
  • Number of users as ‘return visitors’ and their trends
  • Time spent with the Service Provider
  • Users’ demography
  • Employee’s performance (For example: employees who have served the most number of users)

Solution Benefits

The solution offers the following benefits:

  • Keeps track and forecasts the flow of users
  • Quicker turnaround time , thus enhancing efficiency of the business process
  • Optimized management of users ‘wait’ time
  • Increased revenue by reducing ‘turn-aways’ and ‘no-show’ users
  • Optimum utilization of staff resources and constant monitoring of their performance